Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
Yes, each consignor is limited to 300 total items. We do have a limit of 50 hanging infant items, 15 hanging maternity items, and a limit of 15 junior hanging items. We do check all items that are brought to the sale to keep the quality of inventory at an excellent level! We encourage you to bring your best items so that you sell a high percentage of your things. A consignor who brings 75 great items will do better than a consignor who brings 100 items that are poor quality and marked too high.
Option 1 - Let us print them for you free of charge. You'll pick them up and label your items at the store on one of the Drop Off Days. (This is most popular.)
Option 2 - Let us print them for you free of charge. You'll pick them up and label your items at home. Then bring your already labelled items on Drop Off Days. You will need to sign a Release of Guarantee form.
Option 3 - Print your barcode labels at home using a COLOR PRINTER. Follow the directions CAREFULLY that appear after you enter your items. Label your items at home. Bring your labelled items on Drop Off Days. You will need to sign a Release of Guarantee form.
We are allowing hosts and consignors to bring a guest.
DURING COVID: We ask that you do not bring your children.
NORMALLY:As a mom of two, I strongly suggest that you NOT bring your children to the Pre-Sale. Just bring a tape measure and their measurements and enjoy a kid free Shopping night. We LOVE kids! So, please, do not miss out on pre-sale due to no sitter. However, we strongly suggest you make arrangements and come grab your bargains with free hands!
We suggest you set the price at 30% of the retail value. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also.
Yes, but you will need to enter your items online in separate batches - one for each sale. Be VERY sure you enter your items for the correct sale.
No, they tangle too easily! Use children's plastic hangers for sizes 10 and below. Use larger plastic hangers for sizes 12 and above. No wire hangers, please!
Place them in a ziploc bag and then seal the ziploc with clear packing tape. This is important!
First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Then attach the string tag to the item and tag inside the bag. Make sure the tag is visible.
We suggest you bring a laundry basket or tote, a large shopping bag, or a stroller. All large bags will need to be checked at the door.
If it meets our "excellence quality" standards, then group it together with one or two more like items. Pin them together on a hanger, or group them in a ziplock bag and put one price for the entire group.
Wrinkled clothes do not sell! Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell!
Yes, you may enter multiple batches. be sure each is "closed" before entry deadline. See the sale times for specifics.
We will only accept nursery and children's furniture in great condition. Specific questions? Call 901-626-1160
We guarantee your items against theft and loss. It's a little like insurance.
To be eligible for the RL Guarantee items MUST:
- be prepared by YOU (not a friend or VIP processor)
- properly prepared according to our standards (ex: labeling, tagging, securing pieces appropriately)
- be checked into the store through an IN STORE drop off appointment by YOU (not Express Drop Off or brought by a friend/family member)
- be picked up IN STORE by YOU and MUST be checked before leaving the building
