Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
Our consignor fee is just $10 per Consignor ID. Each Consignor ID has a limit of 319 total items. We do have a limit of 50 hanging infant items, 15 hanging maternity items, and a limit of 15 junior hanging items. We do check all items that are brought to the sale to keep the quality of inventory at an excellent level! We encourage you to bring your best items so that you sell a high percentage of your things. A consignor who brings 75 great items will do better than a consignor who brings 100 items that are poor quality and marked too high.
You may have multiple Consignors IDs. Each Consignor ID is subject to a $10 Consignor Fee.
Option 1 - Let us print them for you free of charge. You'll pick them up and label your items at the store on one of the Drop Off Days. (This is most popular.)
Option 2 - Let us print them for you free of charge. You'll pick them up and label your items at home. Then bring your already labeled items on Drop Off Days.
Option 3 - Print your barcode labels at home using a COLOR PRINTER. Follow the directions CAREFULLY that appear after you enter your items. Label your items at home. Bring your labeled items on Drop Off Days.
We have 3 drop options!
1) Traditional Dropoff - Consignors bring their items to the event. We provide the barcode labels on site. Consignor applies barcodes in the store then helps place items in the store. Consignors items will be guaranteed. Consignors may donate unsold items or pick up unsold items on pickup day. (Plan 1 hour per 100 items in store.)
2) Drop and Go - Consignors choose to either A) DONATE all unsold items or B) RELEASE GUARANTEE of items. These consignors will apply barcodes at home and must select an appointment time. Consignors bring items to event & picks up their consignor passes. Consignors that opt to not guarantee their items will pick up their items on pickup day. (Plan up to 15 minutes in store.)
3) Appointment Only - Consignor must apply barcode labels at home and select an appointment time. If choosing an appointment, you MUST be prompt and have ALL items labeled and ready for the sales floor. Items will be checked both for quality and to ensure all items are present. These items will be guaranteed. Please keep your items in order according to batch during transit. If you have multiple consignor ID's, please register once for each ID selected a different time for all ID's.
There are three option for applying barcodes at home. 1) Print barcodes at home on a COLOR PRINTER. 2) We will mail barcodes for a $4 fee deducted from consignor check. 3) Consignors can opt to pick up their barcodes at the event during drop hours & return home to label items.
Yes! Consignors shop early! You are welcome to bring one guest. Your child will count as your guest if you bring your little one. (Babies being worn or in a stroller will not count as your guest.) Note: Children MUST be with an adult at all times.
SHOP EARLIER!! Donate all unsold items to upgrade to a GOLD TICKET!
Yes, but you will need to enter your items online in separate batches - one for each sale. Be VERY sure you enter your items for the correct sale.
Place them in a ziploc bag and then seal the ziploc with clear packing tape. This is important!
First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Then attach the string tag to the item and tag inside the bag. Make sure the tag is visible.
We suggest you bring a laundry basket or tote, a large shopping bag, or a stroller. All large bags will need to be checked at the door.
If it meets our "excellence quality" standards, then group it together with one or two more like items. Pin them together on a hanger, or group them in a ziplock bag and put one price for the entire group.
Wrinkled clothes do not sell! Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell!
Yes, you may enter multiple batches. be sure each is "closed" before entry deadline. See the sale times for specifics.
We will only accept nursery and children's furniture in great condition. Specific questions? Call 901-626-1160
We guarantee your items against theft and loss. It's a little like insurance.
To be eligible for the RL Guarantee items MUST:
- be prepared by YOU (not a friend or VIP processor)
- properly prepared according to our standards (ex: labeling, tagging, securing pieces appropriately)
- be checked into the store through an IN STORE drop off appointment by YOU (not Express Drop Off or brought by a friend/family member)
- be picked up IN STORE by YOU and MUST be checked before leaving the building
